Return Policy
If you are not 100% satisfied with your items, you may return your order to us for a refund, minus shipping cost. Our return policy is effective for up to 7 days of original purchase.
To be eligible for a return you most first email us at merch@spellbound.com, within 7 days of the order received date. Upon receipt of your email we will respond promptly with an RMA Return Number.
The "Fine Print"
Returned items must be unworn / unwashed, undamaged, in a re-sellable condition and in any applicable original packaging.
Spellbound-Returns
16344 Pineview Rd
Santa Clarita, CA 91387
Make sure to include a copy of the packing slip if possible. That's it!
Replacement of incorrect item received or damages: To be eligible for a replacement you most first email us at merch@spellbound.com, within 7 days of the order received date. Upon receipt of your email we will respond promptly with an RMA Return Number and a prepaid return label.
Once our warehouse receives your return, it can take 7 - 10 days for us to inspect, process and refund your purchase. After the return has been approved, credit card refunds usually take 1 - 2 business days to be processed by your bank. We will send a notification when that happens.
Our Customers are our #1 priority.